SettleMe Legal and Privacy Policies

Terms of Engagement & Legal Notices

• Scope of services: SettleMe provides professional conveyancing services for property transactions. This includes contract review, preparation and lodgement of legal documents, liaising with relevant parties, and facilitating settlement. The scope of our engagement will be outlined in your client agreement or retainer. We do not provide financial and taxation advice and legal advice outside of conveyancing.
• Fees and charges: All fees for services will be disclosed prior to engagement. Our fees may be fixed or based on the complexity of the transaction.
• Referral arrangements: SettleMe may receive referrals from individuals or businesses as part of our professional network. In some cases, we may pay a referral fee to these parties after your account has been settled. This fee is paid solely by SettleMe and is not passed on to you. If your matter involves such a referral, it does not affect the cost of our services to you. If you do not wish to proceed under this arrangement, please notify us immediately and discontinue your engagement with SettleMe.
• Communication and recordings: You consent to the recording of communications with SettleMe, including phone calls, video meetings, and emails. These recordings are used for business purposes such as staff training, service quality improvement, and maintaining accurate records of interactions. Recordings may be stored and disclosed in accordance with our Privacy Policy and applicable laws.
• Confidentiality: SettleMe is committed to maintaining the confidentiality of your personal and property-related information. We will not disclose your information to third parties except as required by law or with your express consent.
• Limitation of liability: While we strive to achieve the best possible outcomes, SettleMe does not guarantee specific results. We are not liable for any loss or damage arising from the use of our services, except where required by law.
• Termination of engagement: You may terminate your engagement with SettleMe at any time by providing written notice. We may also terminate the engagement if you breach these terms or if continuing the engagement is no longer appropriate. Any outstanding fees or obligations must be settled upon termination.
• Updates to terms: SettleMe may update these Terms from time to time. The most current version will always be available on our website. Continued use of our services after changes are published constitutes acceptance of the updated Terms.

Copyright Disclaimer

All content on this website, including text, graphics, checklists, and downloadable materials, is the property of SettleMe unless otherwise stated. This content is provided for informational purposes only and may not be reproduced, distributed, or used for commercial purposes without prior written consent.

SettleMe acknowledges and respects the intellectual property rights of our partners and third-party service providers. Descriptions of affiliated businesses such as Loan Market Warrnambool, Ray White Warrnambool & Port Fairy, and Stratus Legal Group are used with permission or based on publicly available information. All trademarks, logos, and brand names are the property of their respective owners.

If you believe any content on this site infringes upon your intellectual property rights, please contact us immediately at conveyancing@settleme.au so we can address the matter promptly.

Privacy Policy

• Information we collect: We may collect your name, email, phone number and any other details you provide in contact forms or email communications. We may also use cookies or similar tools to collect non-personal data (e.g. pages visited, time on site) for analytics purposes.
• Use and disclosure: We use personal information to respond to your requests and to improve our services. SettleMe does not sell your personal information or share it with third-party advertisers. As of now, we do not disclose personal data to external parties except as required by law (for example, to comply with a court order or legal process). If our data-sharing practices change, we will update this policy accordingly.
• Data security: We implement appropriate technical and organisational measures to safeguard your information. For instance, we store data on secure servers and restrict access to authorised personnel only. However, no online data transmission is 100% secure; we cannot guarantee absolute protection, but we strive to protect your information.
• Your rights: Under the Privacy Act, you have the right to request access to any personal information we hold about you (APP 12). You may also request correction of any information that is inaccurate or incomplete (APP 13). To exercise these rights, please contact our Privacy Officer at conveyancing@settleme.au. We will respond within a reasonable time (usually within 30 days).
• Complaints: If you believe your privacy has been breached, you may raise the issue with us directly. If we cannot resolve your concern, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC). Our Privacy Policy outlines how to make such complaints and how we will address them.

Cookie Policy

• Purpose of cookies: Cookies on our site are used only to enable essential features and to collect non-identifying analytics data (e.g. how many visitors use the site, which pages they visit). This helps us improve site performance and user experience. No cookie collects sensitive personal data.
• Duration: Session cookies expire when you leave the site; persistent cookies used for analytics are automatically deleted after a brief period (typically 30 days or less).
• Managing cookies: You can control cookies through your browser settings. You may disable or delete cookies if you wish – for example, by adjusting your browser’s privacy settings. However, please note that disabling essential cookies may affect the functionality of the website. For instance, some features might not work properly without cookies.
• Consent: While Australian law does not mandate a cookie consent banner for basic functionality cookies, we aim for transparency. By continuing to use the site, you consent to our use of essential cookies as described. If you have concerns about cookies or wish to opt out of analytics tracking, you can usually do so in your browser or via any banner/popup we provide.

For more information on how cookies work and how to manage them, visit our main Privacy Policy or contact us.

Terms of Use

By accessing or using the SettleMe website (the “Site”), you agree to comply with these Terms of Use. If you do not agree with any part of these terms, please do not use the Site. We may update these terms at any time by posting the revised version on the Site. Your continued use constitutes acceptance of the updated terms.

• Acceptable use: You must use the Site only for lawful purposes. You agree not to post or transmit any content that is illegal, harmful, offensive or that infringes any third-party rights (for example, you may not upload defamatory comments, copyrighted material without permission, or malicious code). Prohibited activities include, but are not limited to, hacking, distributing malware, spamming, data mining, impersonating others, or interfering with the normal operation of the Site.
• Intellectual property: All Site content (text, images, software, trademarks, etc.) is the property of SettleMe or its licensors. You may not copy, modify, distribute or create derivative works from any content without permission. Any rights not expressly granted are reserved.
• Third-party links and content: The Site may contain links to third-party websites or content. SettleMe is not responsible for the accuracy or reliability of any third-party content, nor do we endorse or sponsor external sites. Your use of linked sites is at your own risk. We recommend you review the privacy policies and terms of those sites before using them. Any opinions or information on third-party sites do not reflect SettleMe’s views.
• Disclaimer of warranties: The Site and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, SettleMe makes no warranty that the Site will be uninterrupted or error-free. We do not guarantee the accuracy, completeness or currency of any information on the Site. Any reliance you place on the Site’s content is at your own risk. We expressly disclaim all representations and warranties (express or implied), including implied warranties of merchantability or fitness for a particular purpose.
• Limitation of liability: To the maximum extent permitted by law, SettleMe (including its officers, employees and agents) will not be liable for any loss or damage arising out of or in connection with your use of the Site or reliance on its content. This includes, without limitation, any indirect, incidental, special or consequential losses, even if SettleMe has been advised of the possibility of such damages. In jurisdictions that do not allow exclusion of liability, SettleMe’s liability is limited to the greatest extent permitted by law.
• Accuracy of information: We strive to keep information on the Site up-to-date, but SettleMe does not guarantee that content is accurate or complete. We disclaim any obligation to update or correct information. The content is provided for general informational purposes only and should not be relied upon as professional advice.
• Governing law: These Terms and your use of the Site are governed by the laws of the State of Victoria, Australia. Any dispute arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of Victoria.

If you have any questions about these terms or any other policies, please contact us via conveyancing@settleme.au.

Effective Date: These policies and terms are effective as of 10th October 2025. We may update them from time to time; we encourage you to review them periodically.